00000000nam##2200000za#4500
0019.690822
003CaOODSP
00520210921095717
007cr |||||||||||
008150407|2008||||xxc|||||o    f|0| 0 eng|d
020 |a978-0-662-48185-0
040 |aCaOODSP|beng
043 |an-cn---
0861 |aIu23-20/5-2008E-PDF
1101 |aCanada. |bOffice of Consumer Affairs.
24510|aBe informed about making a complaint : |h[electronic resource]|bit's your right to complain / |cproduced by the Federal-Provincial-Territorial Consumer Measures Committee.
260 |aOttawa - Ontario : |bIndustry Canada. |c[2008].
300 |a4p.
5203 |aOffers tips on how to complain when you have purchased a product or service you are not happy with.
590 |a08-51|b2008-12-24
69007|aConsumers|2gcpds
77508|tSe renseigner sur la façon de porter plainte : |w(CaOODSP)9.635169
7760#|tBe informed about making a complaint : |w(CaOODSP)9.651120
85640|ahttp://publications.gc.ca|qPDF|s389 KB|uhttps://publications.gc.ca/collections/collection_2008/ic/Iu23-20-5-2008E.pdf