00000nam 2200000zi 4500 9.897581 CaOODSP 20230825095403 m o d f cr cn||||||||| 210316t20212021qucad o f000 0 eng d 9780660379456 CaOODSP eng rda CaOODSP n-cn--- Em20-148/2021E-PDF Grants and contributions applicants client experience research 2020. Service Canada : grants and contributions applicants client experience research 2020 [Gatineau, Quebec] : Employment and Social Development Canada = Emploi et développement social Canada, 2021. ©2021 1 online resource (144 pages) : illustrations, graphs + 1 executive summary (19 pages) + 1 detailed methodology (36 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Cover title. At head of title: Service Canada. "POR # 113-19." "May 31, 2021." "Contract # G9292-205211." "Supplier Name: Ipsos Limited Partnership." Issued also in French under title: Recherche de 2020 sur l'expérience client des subventions et contributions. "The Grants and Contributions Client Experience (CX) Survey provides a baseline measure of satisfaction with the service experience among applicants to Service Canada programs"--Research objectives, page 15. Canada. Service Canada Customer services Public opinion. Subsidies Canada. Public opinion Canada. Canada. Employment and Social Development Canada, issuing body. Ipsos (Firm), consultant. Recherche de 2020 sur l'expérience client des subventions et contributions. (CaOODSP)9.897582 Grants and contributions applicants client experience research (year 2). (CaOODSP)9.912709 PDF 3.00 MB https://publications.gc.ca/collections/collection_2021/edsc-esdc/Em20-148-2021-eng.pdf Report PDF 409 KB https://publications.gc.ca/collections/collection_2021/edsc-esdc/Em20-148-2021-1-eng.pdf Executive summary PDF 664 KB https://publications.gc.ca/collections/collection_2021/edsc-esdc/Em20-148-2021-2-eng.pdf Detailed methodology POR-109-07-21E