00000nam 2200000zi 4500 9.933245 CaOODSP 20241113082941 m o d f cr cn||||||||| 240201t20232023onca o f000 0 eng d 9780660699622 (report) 9780660699639 (summary) CaOODSP eng rda CaOODSP n-cn--- BC92-130/1-2024E-PDF BC92-130/2-2024E-PDF Assessment of Rogers networks for resiliency and reliability following the 8 July 2022 outage / report submitted by: Xona Partners Inc. Ottawa, Ontario : Canadian Radio-television and Telecommunications Commission = Conseil de la radiodiffusion et des télecommunications canadiennes, 2023. ©2023 1 online resource (67 pages) : illustrations + 1 summary (16 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Cover title. "December 12, 2023." Issued also in French under title: Évaluation de la résilience et de la fiabilité du réseau de Rogers liée à la panne du 8 juillet 2022. "In the early morning of 8 July 2022, Rogers Communications Inc. (Rogers) experienced a major service outage in its Internet Protocol (IP) core network that affected its wireless and wireline services across Canada (July 2022 outage). The July 2022 outage lasted from 4:58 EDT on 8 July 2022 to 7:00 EDT on 9 July 2022 as services were gradually restored. More than 12 million customers lost wireless and wireline services, including mobile subscribers, home Internet users, corporate customers, and institutional customers that provide critical services (e.g., Interac e-transfer and electronic payment services). This report details the results of an independent assessment of the Rogers network architecture for reliability and resiliency, as well as the processes in place at Rogers to manage network changes (change management process) and respond to network incidents like outages (incident management process) as these processes were central to the July 2022 outage"--Overview, page 3. Rogers Communications‏ Evaluation. Network performance (Telecommunication) System failures (Engineering) Canadian Radio-television and Telecommunications Commission, issuing body. Xona Partners Inc., consultant. Évaluation de la résilience et de la fiabilité du réseau de Rogers liée à la panne du 8 juillet 2022 / (CaOODSP)9.933246 PDF 625 KB https://publications.gc.ca/collections/collection_2024/crtc/BC92-130-1-2024-eng.pdf Report PDF 204 KB https://publications.gc.ca/collections/collection_2024/crtc/BC92-130-2-2024-eng.pdf Executive summary HTML N/A https://crtc.gc.ca/eng/publications/reports/xonarp2023.htm Report HTML N/A https://crtc.gc.ca/eng/publications/reports/xona2024.htm Executive summary