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0861 |aCS222-00001/2026-1E-PDF
1001 |aJiao, Peter, |eauthor.
24510|aWho are the users of digital government services? : |bexploring the characteristics of Canadian individuals and businesses using digital government services / |cby Peter Jiao, Shacong She, Howard Bilodeau, Christopher Collins and Mark Uhrbach.
264 1|a[Ottawa] : |bStatistics Canada = Statistique Canada, |cApril 8, 2026.
264 4|c©2026
300 |a1 online resource (13 pages) : |bgraphs.
336 |atext|btxt|2rdacontent
337 |acomputer|bc|2rdamedia
338 |aonline resource|bcr|2rdacarrier
4900 |aDigital insights
500 |aCover title.
500 |aIssued also in French under title: Qui sont les utilisateurs des services gouvernementaux numériques? Exploration des caractéristiques des Canadiens et des entreprises canadiennes qui utilisent les services gouvernementaux numériques.
504 |aIncludes bibliographical references (page 13).
520 |a"While measuring the availability of digital government services is often the focus of modernization efforts, the factors affecting demand for these services are also important to consider when evaluating their adoption rates. To better quantify some of these demand-side aspects, this article leverages data from two technology use surveys—the Canadian Internet Use Survey (CIUS), to capture individuals’ perspectives, and the Survey of Digital Technology and Internet Use (SDTIU), to capture business perspectives. It profiles users of digital government services and examines the barriers faced by current and potential users. The primary focus is on individual Canadians, with some comparisons with Canadian businesses’ digital interactions with the federal government, where relevant data are available. The CIUS examines government services broadly, without distinguishing between federal, provincial or local governments, whereas the SDTIU covers only federal government services"--Introduction, page 4.
650 0|aElectronic information resources|zCanada|vStatistics.
650 0|aInternet in public administration|zCanada|vStatistics.
650 5|aElectronic government information|zCanada|vStatistics.
650 0|aInternet users|zCanada|vStatistics.
655 7|aStatistics|2lcgft
77508|tQui sont les utilisateurs des services gouvernementaux numériques? : |w(CaOODSP)9.960390
85640|qPDF|s239 KB|uhttps://publications.gc.ca/collections/collection_2026/statcan/222000012026001-eng.pdf
8564 |qHTML|sN/A|uhttps://www150.statcan.gc.ca/n1/pub/22-20-0001/222000012026001-eng.htm
986 |a22200001