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      <marc:subfield code="a">Pension members client service feedback survey 2025-2026 - #001 : </marc:subfield>
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      <marc:subfield code="c">prepared for Public Services and Procurement Canada, Pension Excellence Sector.</marc:subfield>
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      <marc:subfield code="a">Ottawa, Ontario : </marc:subfield>
      <marc:subfield code="b">Public Services and Procurement Canada = Services publics et approvisionnement Canada, </marc:subfield>
      <marc:subfield code="c">July 2026.</marc:subfield>
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      <marc:subfield code="c">©2026</marc:subfield>
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      <marc:subfield code="a">computer</marc:subfield>
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      <marc:subfield code="a">online resource</marc:subfield>
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      <marc:subfield code="a">"Supplier name: Advanis Inc."</marc:subfield>
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      <marc:subfield code="a">"Contract number: EP082-26-0711."</marc:subfield>
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      <marc:subfield code="a">"Registration number: POR 014-25."</marc:subfield>
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      <marc:subfield code="a">Issued also in French under title: Sondage sur la rétroaction du service à la clientèle des membres du régime de retraite 2025-2026 - #001 : rapport d'analyse.</marc:subfield>
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      <marc:subfield code="a">This record only includes the analysis report in PDF; the complete data set with all the files in various formats is available for free download at https://epe.lac-bac.gc.ca/</marc:subfield>
    </marc:datafield>
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      <marc:subfield code="a">"Public Services and Procurement Canada (PSPC), in creating a culture of client service excellence, wishes to evolve service delivery based on feedback from its members. To that end, PSPC was seeking to measure member satisfaction with regards to the Pension Program's service delivery channels"--Summary, page 3.</marc:subfield>
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      <marc:subfield code="a">Text in English with some text also in French.</marc:subfield>
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      <marc:subfield code="a">Canada. </marc:subfield>
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      <marc:subfield code="a">Civil service pensioners</marc:subfield>
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      <marc:subfield code="a">Public opinion</marc:subfield>
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      <marc:subfield code="a">Civil service pensioners</marc:subfield>
      <marc:subfield code="z">Canada</marc:subfield>
      <marc:subfield code="x">Attitudes.</marc:subfield>
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      <marc:subfield code="a">Canada. </marc:subfield>
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      <marc:subfield code="e">issuing body.</marc:subfield>
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      <marc:subfield code="a">Advanis (Firm), </marc:subfield>
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      <marc:subfield code="t">Sondage sur la rétroaction du service à la clientèle des membres du régime de retraite 2025-2026 - #001 : </marc:subfield>
      <marc:subfield code="w">(CaOODSP)9.964332</marc:subfield>
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      <marc:subfield code="q">PDF</marc:subfield>
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      <marc:subfield code="z">Analysis report</marc:subfield>
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      <marc:subfield code="q">HTML</marc:subfield>
      <marc:subfield code="s">N/A</marc:subfield>
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