Workforce insights : demographics in the retail trade sector, 2017 to 2024 / by Adam Howe and Benjamin Tobin. : CS11-621/210E-PDF

"This paper, examining demographic characteristics of employees in the retail trade sector, builds on a broader series of studies on employment trends across service industries. Over the study period, the retail trade sector was significantly impacted by the COVID-19 pandemic. However, as the effects of the pandemic subsided, retailers continued to face challenges, including rising energy prices, supply chain issues and shifting consumer behaviour. This paper leverages administrative data to examine the distribution of the workforce in the retail trade sector by gender, age, full-time work status and residency status from 2017 to 2024. Results in this paper are based solely on employees who received a T4 slip from employers and on self-employed individuals, excluding other employment types, such as contract workers"--Introduction, page 5.

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