Innovations and good practices in single-window service / by Stephen Bent, Kenneth Kernaghan and D. Brian Marson. : SC94-70/1999E

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Publication information
Department/Agency Canada. Canadian Centre for Management Development. Citizen-Centred Service Network.
Title Innovations and good practices in single-window service / by Stephen Bent, Kenneth Kernaghan and D. Brian Marson.
Publication type Monograph
Language [English]
Other language editions [French]
Format Paper
Other formats Electronic-[English]
Publishing information Ottawa - Ontario : Canadian Centre for Management Development. 1999.
Binding Softcover
Description v, 106p. ; 28 cm.
ISBN 0-662-27654-X
Catalogue number
  • SC94-70/1999E
Subject terms Customer services
Federal institutions
Management
Public service
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