Evaluation of the Health Care Benefits and Services Program .: V32-295/2014E-PDF

This evaluation of the Health Care Benefits and Services Program was conducted in accordance with Veterans Affairs Canada’s (VAC) approved multi-year, risk-based Evaluation Plan 2012-2017. The Health Care Benefits and Services Program, commonly referred to as the Treatment Benefits Program, provides Veteran recipients with access to extended health care. There are 14 benefits and services groups comprising a wide range of offerings. The Health Care Benefits and Services Program, herein after referred to as “the Program”, is one source of health care available in Canada that contributes to the well-being of recipients. In 2011-12, the Program funded $262 million in benefits and services. The Program is delivered through various departmental offices in conjunction with a health claims processing contractor. Recipients are primarily Veterans in receipt of disability pensions or awards. Some Veterans also have eligibility through other Veterans Affairs Canada programs. The evaluation focused on eligible war service and Canadian Armed Forces (CAF) program recipients. The evaluation did not assess benefits/services provided through the Department’s Rehabilitation Program. The evaluation examined the relevance and performance of the Program, and was conducted in accordance with Treasury Board policy requirements and related Treasury Board Secretariat guidance material. The evaluation findings and conclusions are based on the analysis of multiple lines of qualitative and quantitative evidence.

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Publication information
Department/Agency Canada. Veterans Affairs Canada. Audit and Evaluation Division.
Title Evaluation of the Health Care Benefits and Services Program .
Publication type Monograph
Language [English]
Other language editions [French]
Format Electronic
Electronic document
Note(s) Issued also in French under title: Évaluation des programmes de soins intermédiaires et de soins de longue durée.
"Final - January 2014."
Includes bibliographical references.
Publishing information [Ottawa] : Veterans Affairs Canada, 2014.
Description iii, 21, [2] p. : fig., graphs, tables.
Catalogue number
  • V32-295/2014E-PDF
Subject terms Veterans
Health care
Program assessment
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